Can customers modify their subscriptions (Pause, Reactivate, Cancel)?

Yes! Customers can manage their subscriptions directly from their account dashboard:

  • Login into Website

  • Go to My Account → and click on “My Subscriptions” button

  • Click View Subscription on the plan they want to manage

  • “My Subscription” Widget is also available on Customer Order status page

Depending on your settings, they may see options to:

  • Pause Subscription – Temporarily stop without canceling

  • Reactivate Subscription – Restart a paused plan

  • Cancel Subscription – End the subscription permanently

Easy and flexible for your customers!