How to open WhatsApp chat widget using a link available somewhere on store?

Now you can setup a link anywhere on the store and trigger the Chat widget, so that when customer clicks on that link it will open up the Chat Widget you’ve setup.

You can use this window.openChatWidget() function to trigger and open chat widget.

Example:

<a href="#" onclick="window.openChatWidget()">Need help ? Chat with Us</a>

And pass the attribute with the name of tab which you want to open as selected,

Such as,

FAQ: openChatWidget('faq');
WhatsApp: openChatWidget('whatsapp');
Contact Us: openChatWidget('contactus');
Track Order: openChatWidget('trackorder');