Accurate packing measurements are essential for smooth returns and exchanges. With REX – Returns & Exchange, you can preset package dimensions to ensure correct shipping calculations and hassle-free return processing.

Follow the steps below to easily set up packing measurements in your Shopify store.

Why Set Up Packing Measurements?

• Ensures accurate return shipping rates

• Prevents courier mismatches due to incorrect dimensions

• Speeds up the return and exchange process

• Improves overall customer experience

How to Add Packing Measurements in REX

1. First open REX from Shopify Admin Panel
2. Click on Settings from left side menu
3. Then click on "Packages"
4. Then click on "Add Package"
5. Add information like package name, weight, unit, height, width & length
6. Then click on Add button

Your packing measurement preset is now ready to be used for return and exchange shipments. You can create multiple packages for different product sizes to ensure accurate handling every time.

If you need help or have questions, the REX – Returns & Exchange support team is always here to help.