Best Practices for Efficient Returns & Exchange Management

To get the most value from the app:

Test in staging: Before enabling auto-fulfillment/refunds in production, test flows with a sandbox order.
Set clear return policy: Display return window and rules prominently on your storefront.
Limit eligible products via tags: Use product tags to exclude non-returnable items.
Use multiple courier accounts: Add region-specific courier accounts to reduce shipping costs and transit time.

Automate notifications: Keep customers informed at every step to reduce support volume.

Following these practices leads to faster resolutions and higher customer satisfaction.