Understanding Return Request Statuses

Clear statuses help teams stay organized and customers stay informed.

  • Pending: Awaiting admin review

  • Approved: Pickup scheduled or shipment generated

  • Declined: Request rejected with reason

  • Return Received: Item delivered back to warehouse

  • Archived: Closed and stored for record-keeping

Admins can filter, search, and bulk-manage requests—ideal for high-volume stores.