While booking shipments through the Indian Logistics Services (ILS) Shopify App, you may occasionally face errors from courier partners like Delhivery. Below is a list of commonly encountered Delhivery shipment booking errors along with their possible causes and recommended solutions to help you resolve them quickly.

Delhivery : Client warehouse query does not exist.
Check for “Pickup / Warehouse Name” in ILS Delhivery Logistics Configuration is should match with Pick name added in your Delhivery Account Pickup Settings

Delhivery : Authentication failed, Please check warehouse details.
There’s something wrong in your added API key in logistic configuration, please verify it.

If the issue still persists after following the suggested solutions, we recommend reaching out to the Delhivery support team or the ILS support team with relevant error details for further assistance.