• Sometimes, you need to Cancel your Shipments due to some Reasons like Order Cancellation etc.
• In ILS, you can Cancel your Shipments before the Order is Picked-up from your Warehouse by the Courier Person.

• Shipment Cancellation Steps :
  1. Go to Tracking Section from Left-side Menu
  2. In Tracking Tab > Search your Order no. > In Summary Column, Click the Dustbin Icon called as "Cancel AWB" button.

• Note :
  • Currently in Case of Indiapost Logistics Shipment cancellation is only possible from Logistics end by contacting the Indiapost Team.
  • Shipments which are not made through ILS Portal can't be cancelled from ILS. In that case you can Cancel the Shipment from Logistics Dashboard if you have Account in the resp. Logistics.

Thank You
You can reach our Customer Support Team regarding any Query or Assistance about any Feature via below details.
Phone : +91 76989 22518 (Call / Whatsapp)
Chat : Live "Chat" option given in Order Section of our App