How to fix Amazon "Access to requested resource is denied" error?

This error appears when Amazon has blocked your Amazon Shipping account.

Why this happens: Amazon suspends shipper accounts when their compliance or fraud team flags a concern. Until it's cleared, every manifest request is rejected.

How to fix:

  1. Contact your Amazon Shipping Account Manager immediately.
  2. Ask them what specific compliance or fraud check has been raised, and provide the requested documents.
  3. Once your account is unblocked, manifestation will resume automatically — you don't need to change anything in ILS.

Still stuck? Contact us at [email protected].