How to fix DTDC "NO_SERIES_AVAILABLE" error?
This error appears when your DTDC account has run out of AWB numbers (or was never assigned an AWB series).
Why this happens: DTDC issues AWB numbers in blocks. Once your allocated block is used up — or if a block was never assigned to you — booking new shipments fails.
How to fix:
- Contact your DTDC account manager and request a new AWB series for your account.
- Once DTDC confirms the assignment, retry the shipment from ILS.
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