How to fix Delhivery "Error while fetching AWB number from Delhivery" error?
This error appears when ILS asks Delhivery for a new AWB (waybill) number and Delhivery doesn't issue one.
Why this happens: Your Delhivery account has either run out of its allocated AWB range, or an AWB series was never assigned to you for API bookings.
How to fix:
- Contact your Delhivery account manager or Delhivery support and request a new AWB number series for API bookings.
- Once Delhivery confirms the assignment, retry your failed orders.
[Screenshot: Retrying a failed shipment from ILS]
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