How to fix Delhivery "Client warehouse matching query does not exist" error?
This error appears when you try to book a Delhivery shipment and the pickup / warehouse name in ILS doesn't match any warehouse registered under your Delhivery account.
Why this happens: Delhivery matches warehouse names exactly — case, spaces, and punctuation all count. Even a single extra space causes the match to fail.
How to fix:
- Log in to your Delhivery One dashboard.
- Go to Settings → Pickup Locations and copy the exact warehouse name.
[Screenshot: Delhivery One → Pickup Locations page]
- In ILS, open Logistics Configuration → Delhivery and paste the same name into the Warehouse Name field.
[Screenshot: ILS Delhivery config with warehouse name field]
- Click Save and retry the shipment.
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